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Facebook Public Profile Not Visible? Here's How to Fix it!

Posted by Kelly Ward on Mon, Nov 15, 2010 @ 11:39 AM
 

You've taken the time to add a Facebook "Like Box" to your website. It worked great at first - showing your most recent posts and/or the people who have "Liked" your Facebook page. But now you notice that instead of displaying your Facebook information in the box on your website, it now shows this error: "This public profile is not visible".

facebook public profile not visible

If you go and login to Facebook, then return to your website, you now see the correct info in the "Like Box" on your website. What's going on?

Fortunately, this is an easy fix if your Facebook page is appropriate for people under the age of 18.

  1. Login to Facebook and edit your page. 
  2. Click on "Manage Permissions" in the left column.
  3. Change the "Age Restrictions" setting to "Anyone (13+).
You should now be able to see your Facebook information on your website whether you are currrently logged in to Facebook or not.
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Comments

Great post thanks. 
 
I'd inadvertently set it to UK only and hadn't seen the permissions tab before.
Posted @ Thursday, December 09, 2010 7:46 AM by Neil
You're welcome! That permissions section can be a little tricky to find it you don't know to look for it!
Posted @ Friday, December 10, 2010 11:12 AM by Kelly Ward
Is there any fix for Groups? I can't find that Age restriction settings for it.
Posted @ Wednesday, May 25, 2011 2:35 PM by ddllro
What error message (if any) are you getting with the Group box? Can you post (or send me) a link so I can take a peak at it?
Posted @ Wednesday, May 25, 2011 5:14 PM by Kelly Ward
Hi, thanks for the feedback, but I haven´t got the AGE option at my group. Have you any idea on how to solve this please? I have my websites widget with the: This profile isn´t public.... 
 
And this is my group: http://www.facebook.com/group.php?gid=267171801576 
 
Hopefully someone can help me ;) 
 
Thanks !
Posted @ Thursday, May 26, 2011 3:08 AM by Carlos
@Kelly Ward! 
 
Here is my link where its showing "This public profile is not visible." 
 
http://www.asaami.com/ 
 
Waiting...
Posted @ Thursday, May 26, 2011 4:07 AM by Pakistan Newspaper Jobs
I have the same problem in my group  
 
my website si: 
http://www.pereiro2011.com.ar 
 
tks
Posted @ Thursday, May 26, 2011 1:10 PM by Nestor
Hello, it seems that i have the same problem :(
Posted @ Thursday, May 26, 2011 2:02 PM by Kruno
I did some research and it appears that you are not alone. There are many reports that Facebook Group Like boxes are no longer displaying the group info; but are instead displaying the error message "This public profile is not visible". 
 
I even created a new group myself to test it out and am having the same exact problem. It appears to either be no longer supported (since the Like box was intended for only Pages - not groups) - or else a new bug.
Posted @ Thursday, May 26, 2011 3:26 PM by Kelly Ward
What about groups? I had a group with more than 900 people and now i cannot display it, how to fix??
Posted @ Friday, May 27, 2011 4:06 AM by David
Problem send to Developers: 
http://bugs.developers.facebook.net/show_bug.cgi?id=17873 
I hope they will find a solution... :/
Posted @ Saturday, May 28, 2011 3:52 AM by BelegUS
same problem here, it stop working for some days.
Posted @ Saturday, May 28, 2011 8:49 AM by Nibiru Maple
Having the same problem too at http://www.ppdlms.edu.my/.
Posted @ Sunday, May 29, 2011 6:51 AM by basri
People 
 
Having the same problem too at http://www.guligu.com.br/ 
 
Waiting.... Searching... Googleing....
Posted @ Tuesday, May 31, 2011 8:11 AM by Valmor
Well, I removed the country restrictions. Probably something new Facebook rolled out.  
 
If you click "What is this", the alert popup says 
 
"Entering one or more countries means that only people located in those countries listed will be able to view your Page. This also means that logged out users will not be able to see your Page. If no countries are listed, your Page will be visible to people located in all countries. You understand that you are responsible for setting the proper country restrictions to ensure that the content of your Page is appropriate for the country or countries where you allow it to be visible." 
 
Voila - works!
Posted @ Tuesday, June 14, 2011 1:25 AM by shrty
Page is fine, but most of us had very popular group before pages came up to mess up. We need a fix for groups not for pages, maybe this won't be solved because I suspect this is not a bug...
Posted @ Tuesday, June 14, 2011 2:38 AM by Davide
I made sure all the setting were set correctly and you still have to be logged in to FB to view my FB page.  
http://www.facebook.com/pages/Fidel-Acevedo-For-Texas-Democratic-Party-Chair/167632649949138 
Try it..see if you can view without being logged in.
Posted @ Wednesday, June 15, 2011 11:53 PM by Irma
Irma, I can see your Facebook page using the link you provided.
Posted @ Thursday, June 16, 2011 1:37 PM by Kelly Ward
Were you logged out/in of your FB acct?
Posted @ Friday, June 17, 2011 7:34 AM by Irma
You're right - if I'm not logged into Facebook, I can't see your page. 
 
 
 
Try these ideas and let me know if this solves your problem: 
 
 
 
1) Change your age restrictions as outlined in this blog article. 
 
 
 
2) Make sure you don't have any country restrictions for your page (also in the Manage Permissions section.) 
 
 
 
3) Make sure you don't have any age restrictions set for your photo albums (if you have any)
Posted @ Friday, June 17, 2011 1:32 PM by Kelly Ward
Got it! Thank you Kelly, so much. It was the country restrictions.
Posted @ Friday, June 17, 2011 8:39 PM by Irma
My FB feed was down for 2 weeks after it worked with no issues for a year. I've been trying to figure out what caused it to stop working and I FINALLY found this blog and tried the 'country' restriction fix and guess what? The U.S. and Canada were suddenly showing up as restricted! I have NO idea why. Anyway...THANK YOU, THANK YOU!! Yay!
Posted @ Thursday, June 23, 2011 7:02 PM by Michell
You're very welcome, Michell! I'm glad this worked out for you!
Posted @ Friday, June 24, 2011 11:33 AM by Kelly Ward
I am having the same problem as all of you however, none of the suggestions helped me (i.e I had already done these things). Very confusing. Ironically, I've helped others create pages and never had this problem. In fact even if I'm logged in I get the page unavailable error. 
Any suggestions would be appreciated. 
link: http://facebook.com/netittogether 
 
thanks
Posted @ Wednesday, July 20, 2011 11:32 AM by Bruce
Hi Bruce,  
The link to your facebook page didn't work. Also, what is the link to your website where you have your Facebook Like box?
Posted @ Wednesday, July 20, 2011 4:04 PM by Kelly Ward
Facebook updated their Developers site with this message: 
 
"...The intention behind the like box is to get users to like Pages... 
We will not be fixing the groups through Like box." 
 
So unfortunately, if you have a Facebook group you cannot display a Like box on your website.
Posted @ Friday, July 29, 2011 12:05 PM by Kelly Ward
Thanks so very much. i have been looking to solve this problem on my site and today i found this. God bless.
Posted @ Saturday, August 20, 2011 1:52 PM by Rapahel
You're very welcome, Rapahel!
Posted @ Thursday, August 25, 2011 7:08 PM by Kelly Ward
But what if you want your FB page just to be visible for FB users? I mean, I don't want anyone from the internet accessing all my contents. 
 
Many thanks!
Posted @ Tuesday, September 06, 2011 12:50 PM by Miguel Navas
Hi Miguel, 
Facebook pages are intended to be public to everyone. If you have content that you want private, then I would suggest setting up a group that you can approve/deny membership to.
Posted @ Tuesday, September 06, 2011 3:23 PM by Kelly Ward
Thanks for the tip, this was driving me crazy, I thought that I was doing something wrong. THANKS!
Posted @ Thursday, November 24, 2011 1:48 AM by Gabi
I have created a page in fb but even after changing the age limit to +13 still its not available for public. Please help. the page is http://www.facebook.com/pages/The-Virtuous/340299532649322
Posted @ Monday, January 16, 2012 6:13 AM by Riya
hey i tried the country restictions, age restirctions, public profile.. 
but i cant make out. can you please tell me if you can see the page.. is it because it does not have /page/ in the link <a>http://www.facebook.com/onecybertech
Posted @ Wednesday, February 22, 2012 3:21 AM by julia
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